dcVAST was founded 22 years ago as a service company. The founder and CEO, Don Swanson, is still active in the company today.
Our mission is to provide IT services and infrastructure management that reduce customer's costs and improve operational efficiency which allows them to focus on their business priorities.
Strategically headquartered in Downers Grove, Illinois, we have made it possible to service the vast majority of our customers with a “high touch” model in four (4) hours or less. Our service engineers average 11+ years of tenure and our call center is staffed with only senior level personnel. When you call our offices, all inbound calls are answered “live” within three (3) rings or less. No phone prompts, decision trees or voicemails. You shouldn’t be surprised if Mr. Swanson himself answers your call – it’s the dcVAST service culture.
Offering support services, hardware and software products from such partners as Symantec, Oracle, Redhat, Dell, etc., dcVAST can help you be successful in all of your IT needs.