With the right infrastructure anything is possible
An IT partner not provider. We have been working hard to enhance your customer service experience and to improve upon the manner in which your infrastructure technology helps you conduct business. Technology is the number one budget item after human resources, yet it is the least understood. Allow us to use our expertise in proactive IT support to help you reduce your maintenance costs and increase the service quality and reliability of your IT infrastructure.
One of the major challenges in maintaining a computer network is trying to predict what will fail and when. With our proactive IT support services solution, we can prevent many infrastructure failures from ever happening. By combining regular preventative maintenance and comprehensive real-time monitoring of your critical network and server devices, we ensure the reliability and stability of your IT assets.
This solution is so effective, our customers see almost immediate results. A regularly maintained infrastructure means fewer failures, yielding higher productivity and savings on support costs for you. At the same time, your exposure to risks is dramatically lessened, and frustration from unstable IT resources almost vanishes. We allow our customers to focus on their core business functions by taking the worry out of managing their infrastructure.
Does your business need proactive IT support?
- IT budget crunch? Under pressure reduce IT costs, increase value or maximize profitability?
- Downtime impact? Are IT outages distracting your staff from their core focus, or prohibiting them from working efficiently?
- Slow service? Is your current service provider slow to react to your problems, costing you more in lost time and productivity?
Advantages of dcVAST IT support services:
- Lets you focus on your business: We are your infrastructure watchdog, enabling you to focus on your core business activities instead of managing a network or its problems.
- Reduced business impact from IT failures: Combining preventative maintenance and remote monitoring means we minimize failures that could impact your business. Your network behaves in a stable and reliable manner.
- Proper allocation of your IT budget: Target your IT spending. With our proactive approach, we can do more with less, empowering you to allocate your IT budget where it will have the greatest benefit.
- Infrastructure Health Assessment determines the overall stability of your Infrastructure.
- 24x7 Performance Monitoring ensures all of the critical network devices that comprise your business network are healthy and functioning reliably and optimally.
- Regular Reports allow us to keep you updated, between review meetings, on our support performance and how your network has been functioning.
- After-Hours Support is available if you operate on extended hours. Whether it's evenings or around the clock, we can match your need for IT support on your terms.
- Asset Tracking delivers greater control of your IT assets through regular audits of the network assets.
- Helpdesk Services assist your employees with any technology problems or questions that they have, and remotely resolves issues they may be experiencing.