For organizations running Symantec Enterprise Vault, the industry's most widely deployed archiving solution, dcVAST provides a one-stop shop for assessing, improving and maintaining the environment's uptime, upgrades and outputs.
As a Technology Partner to Symantec, dcVAST provides Managed Services to help organizations maximize the value of the intelligence provided by Symantec Enterprise Vault, leverage the solution for cost-savings, and increase the access speed to top-tier data, without limiting the data accessibility of archived data on an ongoing basis.
For organizations that have not yet implemented Symantec Enterprise Vault, dcVAST can help assess the ROI of the solution, create a strategy for data classification and retention, and get you up-and-running effectively and quickly.
Features:
24 x 7 proactive monitoring and escalation of Enterprise Vault services which include:
- Admin Service
- Directory Service
- Indexing Service
- Storage Service
- MSMQ Service
Monitoring and management of system resources which include:
- Disk Space
- CPU Resources
- Memory Management
- Connectivity
- Event Log
Enterprise Vault Module support:
- Exchange Mailbox Archiving
- File System Archiving
- Share Point Archiving
- Discovery Accelerator
- Exchange Journaling
Resource management
- Partition Rollover
- Archive Rate
- Archive Retrieval
- Journal Task
- Exchange Mailbox Task
- Vault Stores
- Policy Management
- Mailbox Provisioning
- Monthly Enterprise Vault application availability
- Achieve 99 percent application availability for Enterprise Vault application measured monthly by analyzing standard reports
- Provide customer with six month health checks
With dcVAST providing management of customers archiving operations, you can focus on staff core business priorities and strategic IT initiatives. Improving asset utilization, forecasting resource consumption, and delivering against a predictable, transparent cost model all help maximize the value of the service for our customers.
Benefits:
- True protection and mitigation of risk
- Significantly improve archiving capabilities
- Focus on core business
- Optimized costs for operations
- Achieve world class service through strict SLAs. With our expertise in architecture and operations, we provide proactive guidance on engineering, deployment, and ongoing management of daily archiving operations.